FAQs

We prepare and ship your pieces with care. Delivery takes approximately 3 days with express service or 5 days with standard shipping. Tracking details are provided as soon as your order is on the move.

Credit cards, PayPal, Shop Pay, etc.

Shipping costs are based on weight and are calculated at checkout.

Our products are sourced from skilled artisans and manufacturers in Mexico and Turkey.

Because many of our products are measured and cut by weight, we’re not able to accept returns. Once a material has been prepared for an order—much like fabric cut from a bolt—it can’t be restored to its original form. We appreciate your understanding and are always happy to answer questions before you place your order to make sure you get exactly what you need.